Phone Client

This phone client (Inquest) is one of the many other suites of n-tier applications I solely developed for Blizzard Entertainment’s Customer Service Department. This application was used by the Phone Group within the Customer Service department to log phone calls. It allowed the representative to look up customer information and put in a new Ticket (issue) or reopen a Ticket. The data was stored in a central location and it let other support personnel look up customer information that was entered via Inquest.